Terms and Conditions

Limitations of Liability: Nutrition Labeling

RL Food Testing Laboratory (RLFTL) provides nutritional information using U.S. FDA and Health Canada compliant nutrition label software, with the accuracy of the label content 100% dependent on what we receive from you, our clients. RLFTL is not responsible for any errors that may occur based on inaccurate or incomplete information, or the poor product quality received from the Client. The Client is responsible for providing full recipe details, including ingredients, sub-ingredients for processed foods, and ingredient quantities, to use for processing the Nutrition Label. If nutritional facts for specific brands are not available, RLFTL provides the clients the option to use USDA equivalents, but not without your permission. By using our template, you (client) consent to RLFTL to utilize the USDA equivalent nutrition facts in our database. When lab testing is not used to determine nutrition content, all recipes without the brined, fried, cold-pressed, etc. prep method automatically use USDA equivalents to achieve a Nutrition Facts label.

You will have 5 days to review your finished label, and if errors are detected, request changes. After 5 days, there will be a new label charge for any changes. All claims against RLFTL are limited to the cost of services rendered. All claims against RLFTL must be brought within 1 year from delivery of services to client. Damages, if any, are limited to the cost of service(s) rendered.

Liability Limitations: Laboratory

We provide nutritional information using US FDA and Health Canada nutrition label software, with the accuracy of the label content 100% dependent on what we receive from you, our clients. Laboratory service results are dependent on both the input we receive from you regarding the ingredients in your product and the quality of the product sample you send to us. Product quality is dependent on the product temperature when shipped, the container used to ship your product to us and the integrity of the sample we receive from you. We are not responsible for any errors that may occur based on your input or the quality of the product we receive from you. RLFTL is not responsible for any consequential or other damages. All claims against RLFTL must be brought within 1 year from delivery of services to client. Damages, if any, are limited to the cost of service(s) rendered.

Other Services

All claims against RLFTL must be brought within 1 year from delivery of services to client. Damages, if any, are limited to the cost of service(s) rendered.